Circumstances when Refund Payable | Amount of Refund |
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Before program start date , institution receives a notice of withdrawal (applies to all students) | |
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100% tuition and all related fees , other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
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Institution may retain up to 10% of tuition, to a maximum of $1,000. Institution must refund fees paid for course materials if not provided to the student. |
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Institution may retain up to 20% of tuition, to a maximum of $1,300. |
After program start date , institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education) | |
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Institution may retain up to 30% of tuition. Institution must refund fees paid for course materials if not provided to the student. |
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Institution may retain up to 50% of tuition. Institution must refund fees paid for course materials if not provided to the student. |
Student does not attend program - "no-show" (applies to all students except those enrolled in a program delivered solely by distance education): | |
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Institution may retain up to 50% of the tuition. Institution must refund fees paid for course materials if not provided to the student. |
Institution receives a refusal of study permit (applies to international students requiring a study permit): | |
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100% tuition and all related fees, other than application fee. |
After the program start date, student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education): | |
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Institution may retain up to 30% of the tuition. Institution must refund fees paid for course materials if not provided to the student. |
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Institution may retain up to 50% of the tuition. Institution must refund fees paid for course materials if not provided to the student. |
Institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).